Home / For patients
Care starts with the right provider.
TrueLink works with clinics and licensed pharmacies. We can connect you with a partner provider who can talk through your questions.
- What we do
- Connect you with a partner clinic.
- What we don’t do
- Diagnose, prescribe or sell to patients.
- Who decides
- You and your provider.
What TrueLink does, and doesn’t.
TrueLink is a supplier to clinics and pharmacies. We work behind the scenes so your provider’s team can focus on you.
We don’t diagnose conditions, recommend treatments or sell directly to patients. When you request a provider, we connect you with a partner clinic. What happens next is between you and them.
How it works for you.
Learn
Read the basics in plain language so you know what to ask.
Request a provider
Tell us how you’d like to be contacted. It takes a couple of minutes.
Get introduced
We pass your request to a partner clinic. [Typical timeline and coverage]
Talk with your provider
Your provider answers your questions and decides what’s right for you.
Questions to bring to your provider.
- What could be causing my symptoms?
- Which tests or check-ups do I need?
- What are my options, and what does each involve?
- What are the risks and benefits for someone like me?
- How will we know whether it’s working?
- What should I do if things change before my next visit?
Living with diabetes?
Read what to know about nerve symptoms and what to tell your care team.
Ready to talk to someone?
This site is general information, not medical advice. In an emergency, call your local emergency number.